Shipping policy

At Casavern, we are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

United States: 5–8 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Rates

Free shipping within the US

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. Tracking information may take up to 48 hours to become active.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing an order. CASAVERN is not responsible for delays or lost shipments caused by incorrect or incomplete address information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.